Privacy Policy
Privacy Policy
Spire Property Solutions LLC and its Affiliated Companies are committed to safeguarding your privacy online whenever you use our website. Please review the following Privacy Policy so that you may understand how your personal information will be treated as you make full use of our many offerings.
What personally identifiable information about me do you collect?
By accessing and using the website, mobile applications, clicking a Form Submission button or otherwise availing yourself, we may collect different types of information in several different ways from our website.
Initially, you may browse our website without submitting any personal information. If you choose to learn more about our specific services that are available to Users, clients and prospective clients, however, you will be asked to complete an inquiry form. As part of registering, we may ask for personally identifiable information, such as your name, address, email address, telephone number, payment information, details about your home, financial information, and other information. By accepting, using or registering with Spire Property Solutions LLC website, you accept and agree to Spire Property Solutions LLC Privacy Policy. Spire Property Solutions LLC provides a variety of services for residential real estate buyers, sellers, renters, and investors.
In addition to our Cash Offer, Seller, buyer, or renting inquiry forms, we may ask you for personal information at other times, including (but not limited to) when you request information about a real estate property, submit a request for information or for a position for engagement or employment opening with Spire Property Solutions LLC, order a product, or promotion sponsored by us or you may provide us with personal information when you send us a letter or email message, such as if you report a problem with our website or services. If you contact us, we may keep a record of that correspondence.
From time to time, we also may ask Users to complete surveys that we use for research, testimonials or promotional purposes and you acknowledge and consent to the terms of such surveys when you submit them to us. Wherever we collect personal information, the information you provide will be subject to the terms of this Policy. We may also collect certain location information when you use our website, such as your computer’s IP address, your mobile device’s GPS signal, or information about nearby WIFI access and cell towers. In addition, we may use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
Finally, our site also may contain links and advertisements to other websites that are operated by other companies or persons. Therefore, we do not control the privacy policies of those websites. This Policy statement only applies to information collected and maintained by us.
How do you use my information?
Our primary goal in collecting personally identifiable and other information is to provide You, the User, with a customized experience on our website. This includes personalization services and many other types of services. By knowing a little about you, we are able to deliver more relevant advertisements and content, and hence a better and more valuable service, to you. For example, the more we know about the type of home you desire to buy, sell, or rent or geographic area in which you are interested, the more appropriate information we can deliver to you.
In our role of delivering targeted advertisements, we utilize data available to us. As a result, we and/or our advertising services agency work together in delivering targeted advertisements and display or transmit it to users meeting certain legal and applicable criteria.
In addition, we do research on our users’ demographics, interests, and behavior based on the information provided to us upon registration, during a promotion, from our server log files, or from surveys. We use the information we collect online to provide and improve the website, fulfill your requests for products, services and information, send you promotional materials from us or on behalf of our affiliates and trusted third-party partners, communicate with you for verifying information required to initiate employment for purposes such as confirming ability to legally work in a specific location, setting up payroll, and complying with statutory reporting requirements, analyze the use of the website and user data to understand and improve the website, customize the content you see when you use the website, and for any other purposes disclosed to you at the time we collect your information or pursuant to your consent. We do this to better understand and serve our Users. This research is compiled and analyzed on an aggregated basis and may be shared with advertisers or business partners. We also collect IP addresses for system administration and to report aggregate, non-personally identifiable information to our advertisers.
If Spire Property Solutions LLC, or substantially all of its assets, were acquired, or in the unlikely event that Spire Property Solutions LLC ceases to operate, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Spire Property Solutions LLC may continue to use your personal information as set forth in this policy.
Use of Information Collected Other than Spire Property Solutions LLC
When you are using our website and are asked for personal information, you are sharing that information. However, promotions that run on our website also may be sponsored by companies other than us or may be cosponsored by us and another company.
Cookies
Some or all data collected during a promotion may be shared with the sponsor. You can decide not to participate in the promotion if you do not want to share your information. Spire Property Solutions LLC may track the IP address of our User’s computer or place a “cookie” in the browser files of a User’s computer. This is required by the Spire Property Solutions LLC website and our service to provide automated features. You are sharing that information which helps Spire Property Solutions LLC better understand its Users’ needs in order to improve its product and service offerings. Email address and telephone, cellular numbers are used to communicate with Users through promotional emails, Partner emails and for website information purposes.
We and our third-party business partners may also use other tracking technologies such as “web beacons” (also known as “tags” and “pixels”) which are pieces of code embedded in our Services, content, or emails, as well as “embedded scripts” which are pieces of code that are temporarily downloaded onto your device. These other tracking technologies are often used in conjunction with cookies, but may be stored on your device in a different manner from cookies so disabling cookies may not also disable these tracking technologies. Cookies are small bits of information that are stored by your computer’s web browser. Pixel tags are small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. Local Shared Objects (sometimes referred to as “Flash Cookies”) are similar to standard cookies except that they can be larger and are downloaded to a computer or mobile device by the Adobe Flash media player. To find out more above cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
We use cookies, Local Shared Objects, and similar technologies for technical reasons to enable the efficient operation of the website, to enhance the ease of use of the website, and to gather statistics on how you use our websites. We also leverage cookies for traffic analysis information offered by services such as Google Analytics. By using the websites, you consent to our use of cookies and similar technologies. You may opt out of cookies and similar technologies in accordance with the browser you are using and the instructions found to do so for such browser. Please understand that certain functionalities on the Site may no longer function for you if you choose to do so.
Users may be deleted from promotional emails and partner emails at their request. Personal information may be used to contact Users for the purpose of research, product development, marketing or customer service, if the User has opted to receive such communication. For more general information on cookies, please read https://www.cookieconsent.com/what-are-cookies/
Links
As a convenience, our website contains links and advertisements to other sites that may not be controlled by, or affiliated or associated with us. Accordingly, we do not make any representations concerning the privacy practices or terms of use of such sites, nor do we control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials available on such sites. We encourage you to view the privacy policy and terms of use of any sites that you may visit. Additionally, the inclusion or exclusion of links or advertisements on our sites does not imply any endorsement by us of the sites, the site’s provider, or the information on the sites.
Specifically, please be aware that any of our website advertisers that have links on our sites may collect personally identifiable information about you. The information practices of those advertisers Web Site linked to our sites are not covered by this Policy.
Testimonials
We may post customer testimonials on our website or affiliated social media pages which may contain personal information such as the customer’s/User’s name. We do obtain the customer’s consent to use their name along with their testimonial prior to any posting of such testimonial. In some cases, we may not be able to remove your personal information, and we will let you know if we are unable to do so and why. To request removal of your personal information from these testimonials, please contact us at [email protected].
Social Media
Our website includes social media features, such as Facebook Like Button, Twitter, Instagram, LinkedIn, Vimeo, etc. These social media outlets may collect your IP address and which page you are visiting on our site and may set a “cookie” to enable the social media outlet to function properly. Social media functions are either hosted by a third party or hosted directly on our site. Your interactions with social media outlets are governed by the privacy statement of the company providing it.
Careers
If you submit an application for employment or engagement on our website, we will use the information you provide about yourself to process your application. We may also use such information for our recruitment, management and planning programs. You may provide us with demographic information when required by law or to support our diverse workplace initiatives, if you voluntarily submit such information as part of your application. We collect demographic information in accordance with applicable law, and do not request demographic information in jurisdictions where it may be prohibited. Your provision of information to us is voluntary; however, if you fail to provide sufficient information we may reject or decline to consider your application. We may also obtain information about you from your references, a background check (as permitted by applicable law) or through automated means based on your use of our Services. We may share information about you with our affiliates and with third-party service providers in connection with Human Resources functions (including technical support).
With whom do you share my information?
Except as stated herein, we will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or as specifically set forth in this Policy. Please see the Terms of Service for each of our services for more detailed information about how your personal information may be shared. The following describes some of the ways that your information may be disclosed.
Many promotions also may offer opportunities for you to request additional information from sponsors or partners. By requesting more information, you give us permission to transfer your personal information to the sponsor or partners so they can fulfill your request.
From time to time, you may request specific information about a property, selling or leasing your property or you may be offered the opportunity to receive materials or special offers from third parties. If you opt to receive information from these third parties, we will share your name, address, and cellular/telephone number if requested by you or provided an email address with them and our local representatives.
Third Party Data and Aggregated Data: Under confidentiality agreements, we may match User information with third-party data. Also, we disclose aggregated user statistics in order to describe our services to current and prospective partners, advertisers, and other third parties, and for other lawful purposes. As noted above, this aggregated information will not be linked to any personally identifiable information that can identify any individual person.
We may disclose information about you to our subsidiaries and independent contractors who need the information to help us provide our services or process the information on our behalf. We require our subsidiaries and independent contractors to follow this Privacy Policy for any personal information that we share with them.
We may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, the rights of our users or other parties, or anyone else that could be harmed by such activities. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services. We also may disclose your personally identifiable information in connection with the sale of our company’s business or assets.
Third Parties: We do not rent, share, sell or trade personally identifiable information to third parties for their direct marketing purposes. Except for the exclusions specified in this Privacy Policy, we do not provide the personally identifiable information that you have provided to us to third parties unless you give us permission or direct us to do so. That said, we work with third parties and they may have access to some of your information.
Third-Party Services: We may allow third parties to provide services to our users through a connection with the website to use cookies. As a result, they may collect and store the same type of information and use it for the same type of purposes as described for cookies above and they may be able to associate the information they collect with other information they have about you. We do not necessarily have access to or control over the cookies they use. Nevertheless, you may be able to opt out of some of the practices by visiting the following websites: Network Advertising Initiative, Omniture, Aperture and PrivacyChoice. Please note that opting out does not prevent you from receiving advertisements.
Service Providers: We outsource some of our development, technical and customer support, tracking and reporting functions, quality assurance testing, payment processing functions and other services to third parties. We may share information from or about you with them so that they can perform their services.
Aggregate Information: We may share user information in the aggregate with third parties. For example, we may disclose the number of users that have registered for the Guaranteed Offer Program with a number and types of individuals requested for this program.
Business Transfers: We may share information from or about you with other companies under common control in which case we will require them to honor this Privacy Policy.
Data Retention
We may keep the information we obtain from or about you as long as it is permitted or required under the law. We may retain your data in our system in order to control our ability to satisfy the authorized uses under this Privacy Policy.
What are my choices regarding your collection, use, and distribution of my information?
We may, from time to time, send you an email regarding our services. Only we (or companies with whom we contract and who agree to keep your information confidential) will prepare these direct mailings, robocalls, text messages, SMS, MMS, voice calls, emails. If you do not want to receive or continue receiving such mailings, simply tell us when you give us your personal information. If you are participating in one of our promotions or services offered by MSRE and you wish to update your email address for the promotions mailing list or to stop participating in one of the promotions, please contact us at [email protected].
How do you protect my personal financial information?
Keeping your personal financial information private is vitally important to us.
Knowing that you use certain services or features may help us to offer you better and more relevant content and advertisements. But as with all personally identifiable information, we do not make this available to any third parties except as set forth in this Policy. Any User statistics that we may provide to prospective advertisers or partners regarding financial information are provided in the aggregate only and do not include any personally identifiable information linked to any individual user.
What security precautions are in place to protect the loss, misuse, or alteration of my information?
These practices will help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place such as a library or Internet cafe. If you use a public computer, you may also wish to delete any temporary or other files that may have been created during your visit to our website.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the information under our control.
Unfortunately, it is not possible for data transmissions over the Internet or wireless networks, or for any security precautions, to be guaranteed 100% secure.
You must immediately notify Spire Property Solutions LLC to [email protected] if there is any indication of a security breach to your account or if you become aware of any security breach or security issue related to your account or use of the website.
As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Changes to This Privacy Policy
If Spire Property Solutions LLC decides to change its Privacy Policy, we will post those changes to this Privacy Policy, the home page, and other places we deem appropriate so that you are aware of whatever information we collect, how we use it, and under what circumstances, if any, we disclose such information.
Spire Property Solutions LLC reserves the right to modify this Privacy Policy at any time, so please review it regularly and frequently.
If you have any questions about this Privacy Policy, please contact us at [email protected].
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